Frequently Asked Questions

Everything you need to know about shopping with Express.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your package through the 'Order History' section of your account.

What is your return policy for online purchases?

We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed via mail using our prepaid label or at any Express retail location.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

How do I find the right size?

Each product page includes a detailed 'Size Guide' with measurements for chest, waist, and hips. We also provide fit recommendations (Slim, Modern, or Relaxed) to help you choose.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Can I cancel or modify my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You have a 30-minute window after placement to cancel; after that, the order cannot be modified.